> ## Documentation Index
> Fetch the complete documentation index at: https://docs.valiyou.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign Up

> Create your Valiyou account

<Frame>
  <img src="https://mintcdn.com/valiyou/OzC7CqzrePqs6ab1/images/valiyou.com_invite_3f3d0e3e-c69c-4695-8a8b-da2740ad08ad(iPad%20Pro)Create-your-account.png?fit=max&auto=format&n=OzC7CqzrePqs6ab1&q=85&s=d18b51276e0abf5bc2e17980bdf0e501" alt="Sign Up Page" width="2732" height="2048" data-path="images/valiyou.com_invite_3f3d0e3e-c69c-4695-8a8b-da2740ad08ad(iPad Pro)Create-your-account.png" />
</Frame>

Create a new Valiyou account to start valuing your brand and managing sponsorships.

## Sign Up Methods

### Email and Password

**Standard Registration**:

1. Navigate to [valiyou.com/auth/signup](https://valiyou.com/auth/signup)
2. Enter your **full name**
3. Enter your **email address**
4. Create a **password** (minimum 8 characters)
5. Accept **Terms of Use** and **Privacy Policy**
6. Click **"Sign up"**
7. Check your inbox for verification email

<Warning>
  **Email Verification Required**: You must verify your email address before you can log in and access the platform.
</Warning>

### Social Authentication

Create account instantly with existing credentials:

**Available Providers**:

* **Google** - Sign up with Google account
* **LinkedIn** - Sign up with LinkedIn account
* **Microsoft** - Sign up with Microsoft account
* **Salesforce** - Sign up with Salesforce account

**How to Use**:

1. Click provider button (e.g., "Continue with Google")
2. Authorize Valiyou to access basic profile info
3. Account created automatically
4. No email verification needed (already verified by provider)
5. Redirected to onboarding

<Info>
  **Auto-Verification**: Social sign-ups are automatically verified since the provider has already confirmed your email.
</Info>

## After Sign Up

### Email Verification

1. Open the verification email from **Valiyou** (`support@valiyou.com`)
2. Click **"Verify Email"** button
3. Redirected to Valiyou with confirmed account
4. Ready to log in

<Tip>
  **Didn't Receive Email?** Check spam folder. Email should arrive within 1-2 minutes.
</Tip>

See [Verify Email](/authentication/verify-email) for troubleshooting.

### Onboarding Process

After verification, you'll be guided through:

1. **Welcome Screen** - Introduction to Valiyou
2. **Organization Setup** - Create or join an organization
3. **Plan Selection** - Choose Starter, Professional, or Enterprise
4. **Add-ons** (optional) - Select additional features
5. **Payment** - Enter billing information
6. **Summary** - Review and confirm

<Note>
  **Free Trial**: All paid plans include a 14-day free trial. No credit card required for Starter plan.
</Note>

See [Quick Start](/getting-started/quick-start) for onboarding details.

## Accepting Invitations

If you received an invitation email:

1. Click invitation link in email
2. Automatically directed to sign-up page
3. Email pre-filled from invitation
4. Create account with **exact email from invitation**
5. After verification, automatically added to organization

<Warning>
  **Email Must Match**: Use the exact email address that received the invitation. Different emails won't be accepted.
</Warning>

See [Invite Team Members](/getting-started/invite-team-members) for details.

## Password Requirements

Your password must meet these criteria:

* **Minimum**: 8 characters
* **Maximum**: No limit
* **Allowed**: Letters, numbers, special characters
* **Case-sensitive**: `Password` ≠ `password`

<Tip>
  **Best Practice**: Use a password manager to generate strong, unique passwords for each service.
</Tip>

**Strong Password Examples**:

* ✅ `MyV@li!You2025`
* ✅ `Sponsorship$Tracking#2024`
* ❌ `password123` (too weak)
* ❌ `valiyou` (too short)

## Troubleshooting

### Email Already Registered

**Error**: "An account with this email already exists"

**Causes**:

* Already signed up previously
* Signed up with social provider

**Solutions**:

* Try [logging in](/authentication/login) instead
* Use social login if you signed up that way
* Click "Forgot password" if you can't remember credentials

### Email Not Received

**Issue**: Verification email didn't arrive

**Solutions**:

1. **Check spam folder** - Most common issue
2. **Wait 5 minutes** - May be delayed
3. **Check email address** - Verify no typos
4. **Request new email** - Contact support
5. **Use different email** - Try alternative address

### Invalid Email Format

**Error**: "Please enter a valid email address"

**Causes**:

* Missing @ symbol
* Spaces in email
* Invalid domain

**Solutions**:

* Check for typos
* Use format: `name@domain.com`
* No spaces or special characters (except + - . \_)

### Password Too Weak

**Error**: "Password must be at least 8 characters"

**Solution**: Use minimum 8 characters with mix of letters, numbers, and symbols.

### Terms Not Accepted

**Error**: "You must accept the terms to continue"

**Solution**: Check the "I agree to Terms of Use and Privacy Policy" checkbox before clicking Sign up.

## Security & Privacy

* **Encrypted Storage**: Passwords hashed with bcrypt
* **HTTPS Only**: All data transmitted securely
* **Email Privacy**: Never shared with third parties
* **GDPR Compliant**: Full data protection
* **reCAPTCHA v3**: Bot protection during sign-up

See [Trust Center](/trust-security/trust-center) for complete security documentation.

## Account Limits

### Free Accounts

* **Starter Plan** (Free):
  * 1 user
  * Limited features
  * No credit card required

### Paid Plans

* **Professional**: Multi-user teams
* **Enterprise**: Unlimited users, custom features

See [Billing](/platform/billing/billing) for plan comparison.

## Data Collection

Information collected during sign-up:

**Required**:

* Full name
* Email address
* Password

**Optional** (via social providers):

* Profile picture
* Work organization

**Never Collected**:

* Payment info (until plan upgrade)
* Social security numbers
* Unnecessary personal data

See [Privacy Policy](https://valiyou.com/trust-center) for full details.

## Next Steps

<CardGroup cols={2}>
  <Card title="Verify Email" icon="envelope-circle-check" href="/authentication/verify-email">
    Check your inbox to verify your email
  </Card>

  <Card title="Login" icon="arrow-right-to-bracket" href="/authentication/login">
    Already have an account? Sign in
  </Card>

  <Card title="Quick Start" icon="zap" href="/getting-started/quick-start">
    Complete onboarding and start using Valiyou
  </Card>

  <Card title="Join Team" icon="users" href="/getting-started/invite-team-members">
    Accept an invitation to existing organization
  </Card>
</CardGroup>