Login

Access your Valiyou account using email/password or social authentication providers.

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Login Methods

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Email and Password

Standard Login:

1. Navigate to valiyou.com/auth/login
2. Enter your email address
3. Enter your password
4. Optional: Check “Remember me” to stay signed in (30 days)
5. Click “Sign in”

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Social Authentication

Sign in with your existing accounts for quick access: Available Providers:

• Google - Sign in with Google account
• LinkedIn - Sign in with LinkedIn account
• Microsoft - Sign in with Microsoft account
• Salesforce - Sign in with Salesforce account (for enterprise customers)

How to Use:

1. Click the provider button (e.g., “Continue with Google”)
2. Authorize Valiyou to access your profile
3. Automatically redirected to dashboard

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Single Sign-On (SSO)

For organizations with custom SSO configuration:

1. Enter your work email address
2. System detects SSO availability automatically
3. “Sign in with SSO” button appears
4. Click to authenticate via your organization’s identity provider

Supported SSO Protocols:

• SAML 2.0
• OpenID Connect (OIDC)

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Demo Mode

Try Valiyou without signing up:

1. Click “Explore the demo”
2. Verify you’re human (reCAPTCHA)
3. Automatically logged into demo organization
4. Full feature access with sample data

Demo Limitations:

• Read-only access (cannot save changes)
• Temporary session (expires after inactivity)
• Shared demo environment
• No personal data storage

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Troubleshooting

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Forgot Password

If you can’t remember your password:

1. Click “Forgot your password?” link
2. Enter your email address
3. Check your inbox for reset link
4. Follow instructions to create new password

See Forgot Password for details.

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Invalid Credentials

Error: “Invalid email or password” Causes:

• Incorrect password
• Email not registered
• Account created with social login (use same provider)

Solutions:

• Check for typos in email/password
• Try social login if you signed up that way
• Use “Forgot password” to reset
• Contact support if issues persist

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Account Not Verified

Error: “Please verify your email address” Solution:

1. Check your inbox for verification email
2. Click verification link
3. Return to login page
4. Sign in normally

See Verify Email for details.

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SSO Not Available

Error: “SSO not configured for this domain” Causes:

• Organization hasn’t set up SSO
• Using personal email instead of work email
• Not on Enterprise plan

Solution:

• Contact your organization’s admin
• Use regular email/password login
• Upgrade to Enterprise plan for SSO access

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Session Expired

Error: “Your session has expired” Causes:

• Logged out due to inactivity
• Session timeout (30 days without “Remember me”, 7 days with)
• Logged in on another device

Solution: Simply log in again. Your data is preserved.

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Security Features

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Two-Factor Authentication (2FA)

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Password Requirements

When setting passwords:

• Minimum 8 characters
• No maximum length limit
• Can include special characters
• Case-sensitive

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Session Management

• Without “Remember me”: 7 days
• With “Remember me”: 30 days
• Inactivity timeout: 30 minutes (automatically logs out)
• Multiple devices: Can be logged in on multiple devices simultaneously

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Privacy & Security

• All login attempts are logged for security
• Failed login attempts trigger rate limiting after 5 tries
• Passwords are hashed with bcrypt (never stored in plain text)
• HTTPS encryption for all authentication requests
• reCAPTCHA v3 protects against bot attacks

See Trust Center for full security documentation.

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Next Steps