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Billing Details & Company Info

Manage your company billing information and tax details to ensure accurate invoicing and tax compliance. Update your organization’s name, billing address, VAT number, and tax country settings through Valiyou’s secure Stripe Customer Portal integration. Maintain proper billing contact information for seamless payment processing and invoice delivery.

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Billing Details Card

Company Information:
  • Name: Company or organization name
  • Address: Full billing address
    • Line 1 (street address)
    • Line 2 (apartment/suite, optional)
    • Postal Code + City
    • Country
  • Email: Billing contact email
  • VAT Country: Country for VAT purposes
  • Tax ID: VAT number or tax identification
Actions:
  • Update Billing Details Button: Opens Stripe Customer Portal
    • Update company name
    • Change billing address
    • Update email address
    • Add/update VAT number
    • Change tax country
Empty State:
  • Message: “No billing details found”
  • Action: “Add Billing Details” button → Opens Stripe Customer Portal
VAT & Tax: Billing details are used for invoices and tax calculations. Ensure VAT number is correct for EU businesses to avoid incorrect charges.
Why Update Billing Details:
  • Company name changed
  • Moved to new office/address
  • Need VAT number on invoices
  • Change billing contact email
  • Update tax country for compliance
Invoice Accuracy: Billing details appear on all invoices. Ensure information is accurate before making purchases to avoid invoice corrections.

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Common Use Cases

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Updating Billing Details

  1. Navigate to Platform → Billing → Billing Details tab
  2. Click “Update Billing Details” button
  3. Stripe Customer Portal opens
  4. Update company information, address, VAT number
  5. Save changes
  6. Return to Valiyou
  7. Updated details appear on future invoices

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Frequently Asked Questions

Click the “Update Billing Details” button on the Billing Details tab to open the Stripe Customer Portal. Enter your VAT number in the Tax ID field, select your VAT country, and save changes. Your VAT number will appear on all future invoices for proper tax compliance.
Yes, you can update your billing address anytime through the Stripe Customer Portal. Click “Update Billing Details”, modify your address information, and save. The new address will appear on all invoices generated after the change.
The billing contact email receives payment confirmations, invoice notifications, failed payment alerts, and subscription renewal reminders. Ensure this email address is monitored regularly to stay informed about billing activities.
EU businesses without a valid VAT number may be charged VAT on invoices. Adding your VAT number enables reverse charge mechanism for B2B transactions within the EU, ensuring you’re not double-taxed. Update your billing details to include your VAT number for accurate taxation.
Open the Stripe Customer Portal via the “Update Billing Details” button, change your company name in the Name field, and save. The updated company name will appear on all invoices generated after this change.
Yes, you can use any billing address for invoicing purposes. This is useful if your accounting department is in a different location than your headquarters. Update the billing address to match where you need invoices sent or where your billing operations are based.
The tax country determines which tax rates and regulations apply to your subscription. It’s used for VAT calculations, tax compliance, and ensuring invoices meet local requirements. Set this to the country where your business is registered for tax purposes.
Changes to billing details take effect immediately and appear on all invoices generated after you save your updates. Existing invoices are not retroactively changed, so update your details before making new purchases if accuracy is important.
Currently, Valiyou supports one primary billing contact email. However, you can forward invoice emails to additional recipients or download PDFs from the Invoices tab to share with your accounting team.
At minimum, you need a company name, complete billing address (street, city, postal code, country), and billing contact email. For businesses requiring VAT compliance, also add your VAT number and select the correct tax country.