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Invoices & PDF Billing Statements

View your complete invoice history and download PDF billing statements for accounting purposes. Access all subscription invoices, add-on charges, and one-time purchases through Valiyou’s billing dashboard. Track payment status, download PDFs for bookkeeping, and maintain comprehensive financial records with automatic invoice generation.

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Invoices Card

Invoice Table (desktop): Columns:
  • Invoice: Invoice number or ID
  • Date: Invoice date in dd/MM/yyyy format
  • Amount: Total amount with currency (e.g., “1,295.00 DKK”)
  • Status: Badge showing paid status
    • Green “Paid” badge
    • Yellow badge for “Open” invoices
    • Red badge for failed payments
  • Actions: “Download PDF” link (if available)
Invoice Types:
  • Subscription Invoices: Monthly/annual plan charges
  • Add-on Invoices: Add-on subscription changes
  • One-time Invoices: Extra valuation purchases, seat upgrades
  • Credit Notes: Refunds and credits
Actions:
  • Download PDF: Click link to download invoice PDF
    • Opens in new tab
    • Suitable for accounting/bookkeeping
    • Contains full invoice details
Empty State:
  • Message: “No invoices found”
  • Displays when no invoices exist yet
Accounting Integration: Download PDF invoices for your accounting software or bookkeeping records. All invoices are immediately available after payment.
Invoice Details (in PDF):
  • Invoice number
  • Invoice date
  • Billing details (company name, address, VAT)
  • Line items with descriptions
  • Subtotal, tax, total
  • Payment status

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Common Use Cases

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Downloading Invoices for Accounting

  1. Navigate to Platform → Billing → Invoices tab
  2. Find invoice in table (sorted by date, newest first)
  3. Click “Download PDF” link in Actions column
  4. PDF opens in new tab or downloads
  5. Save PDF to accounting folder
  6. Import to accounting software (if applicable)
Bulk Download: For multiple invoices, open each PDF in new tabs, then save all at once using browser’s save multiple tabs feature.

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Troubleshooting

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Invoices Not Showing

Reasons:
  • No invoices generated yet
  • First subscription just started
  • Payment method not added
Fix:
  • Wait for first billing cycle to complete
  • Add payment method: Payment Methods tab
  • Refresh page after adding payment method

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Cost Info Shows Wrong Currency

Reasons:
  • Billing currency set in Stripe
  • Currency changed after subscription started
  • Multiple currencies in account
Fix:
  • Currency is set by Stripe based on payment method
  • Contact support to change billing currency
  • New subscription required to change currency

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Frequently Asked Questions

Navigate to Platform → Billing → Invoices tab to view your invoice history. Locate the invoice you need in the table, then click the “Download PDF” link in the Actions column. The PDF will open in a new tab or download automatically depending on your browser settings.
Invoices are generated automatically and immediately after payment processing. You can access and download your PDF invoice from the Invoices tab within minutes of completing a subscription payment, add-on purchase, or one-time transaction.
Each invoice includes the invoice number, date, your company billing details (name, address, VAT number), itemized line items with descriptions, subtotal, applicable taxes, total amount, and payment status. All information needed for accounting and tax compliance is provided.
Yes, all invoices from your subscription history are permanently available in the Invoices tab. The invoice table displays all past invoices sorted by date (newest first), allowing you to download PDFs for any previous billing period.
For bulk downloads, open each invoice PDF in a new browser tab by clicking the “Download PDF” links. Then use your browser’s feature to save all open tabs at once. This allows efficient downloading of multiple invoices for annual accounting or tax preparation.
Invoice status badges show payment status: Green “Paid” means payment was successful and processed, Yellow “Open” indicates unpaid invoices awaiting payment, and Red badges indicate failed payment attempts that require attention.
Yes, if you’ve added your VAT number in Billing Details, it automatically appears on all future invoices. Ensure your billing details are updated before making purchases to have your VAT number included for tax compliance purposes.
Yes, invoice PDFs are automatically sent to your billing contact email address after each payment. You’ll receive email notifications with invoice attachments for subscription renewals, add-on changes, and one-time purchases.
Update your billing details through the Billing Details tab before making future purchases. For previously issued invoices with incorrect information, contact Valiyou support to request corrected invoices with updated company information.
Yes, credit notes are generated for refunds, downgrades, and account credits. They appear in your invoice history table alongside regular invoices, showing the credited amount and reason. Download credit note PDFs the same way as regular invoices.