
Looking for more advanced features? For complete documentation including Security, Linked Accounts, and Account Deletion, see Platform → User Profile.
Accessing Your Profile
Click on your avatar in the top right corner of any page, then select “Profile” from the dropdown menu.Profile Avatar
Your avatar appears throughout the platform — in the top navigation bar, team member lists, audit logs, and collaboration features.
Upload Your Avatar
1
Open Profile
Click your current avatar (or initials placeholder) → Profile
2
Click on Avatar
Click the large circular avatar in the Profile Avatar section
3
Choose File
Select a photo from your computer (JPG, PNG, GIF, WebP under 5MB)
4
Crop Photo
Use the crop tool to frame your photo:
- Drag to reposition
- Scroll to zoom in/out
- Click Crop when ready
Personal Information
Update Your Name
Your display name appears in team lists, audit logs, and system notifications.%20(1).png?fit=max&auto=format&n=B6R7ZK2w8E_YZTfR&q=85&s=1323196c990483fcd75d083fe412944c)
1
Open Profile
Click your avatar → Profile
2
Edit Name
Update the Name field under Personal Information
3
Save
Click Save Personal Info button
Update Your Email
Your email is used for login, notifications, and password resets.1
Open Profile
Click your avatar → Profile
2
Edit Email
Update the Email Address field
3
Verify
Check your inbox and click the verification link
Change Language
Choose between English and Dansk (Danish) for all UI text, date formatting, and system emails.1
Open Profile
Click your avatar → Profile
2
Select Language
Choose English or Dansk from the dropdown
3
Save
Click Save Personal Info — the interface updates immediately
Advanced Profile Features
For complete documentation on advanced profile features, see Platform → User Profile:Linked Accounts
Connect multiple sign-in methods (Google, Microsoft, LinkedIn)
Security
Change your password and manage security settings
Account Deletion
Learn about the account deletion process and 30-day grace period
Troubleshooting
Solutions for common profile issues
Quick Troubleshooting
Avatar Not Updating
If your avatar doesn’t update after upload:- Check file size - Must be under 5MB
- Check file format - Use JPG, PNG, GIF, or WebP
- Refresh the page - Click your avatar in the top bar to see the update
- Clear browser cache - If you still see the old avatar
Email Verification Not Received
If you don’t receive the email verification:- Check spam folder - Verification emails may be filtered
- Wait a few minutes - Email delivery can be delayed
- Check email address - Make sure it’s typed correctly
- Contact support - Email support@valiyou.com for help

